Personal Data Protection Policy

The administrator of personal data is the owner of the online store Jasmin Market.

Customers’ personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

What personal data do we process?

We process personal data voluntarily provided by the user, in particular:

  • first and last name,

  • email address,

  • phone number,

  • delivery address,

  • invoicing details (if requested by the customer),

  • other data provided in the content of messages or orders.

For what purpose do we process personal data?

Personal data is processed for the purpose of:

  • processing orders and sales contracts,

  • preparing, packing, and shipping goods,

  • contacting customers regarding orders or inquiries,

  • handling complaints and returns,

  • fulfilling accounting and tax obligations,

  • pursuing or defending claims, if necessary.

Legal basis for data processing

Personal data is processed on the basis of:

  • performance of a contract or actions taken prior to entering into a contract,

  • compliance with a legal obligation imposed on the administrator,

  • the legitimate interest of the administrator.

Who do we share personal data with?

Personal data may be shared only with entities necessary to process orders, such as:

  • courier and postal service providers,

  • payment service providers,

  • accounting offices,

  • IT and hosting service providers.

Personal data is not sold or shared with third parties for marketing purposes.

How long do we store personal data?

Personal data is stored for the duration of order processing and thereafter for the period required by applicable law or until the expiration of any potential claims.

User rights

Every user has the right to:

  • access their personal data,

  • rectify their data,

  • request deletion of data (where permitted by law),

  • restrict processing,

  • data portability,

  • object to the processing of personal data.

The user also has the right to lodge a complaint with the President of the Personal Data Protection Office.

Voluntary provision of data

Providing personal data is voluntary, but necessary to process orders, respond to inquiries, or issue an invoice.